Online learning

Welcome to the sugarbowl

We understand that everyone learns in their own way and in their own time. Whether you’re tuning in on the way home from the office or are curled up on the sofa with a glass of red wine, our carefully curated series of webinar sessions focuses on developing the skills you need to exceed your own expectations and extend the skills and attributes you have to achieve great success.

The Art of Managing Up + Becoming an Indispensable Asset

Assistant Room members joined an expert panel session led by Founder Jess, featuring top industry professionals. The discussion covered effective communication with executives, becoming a trusted advisor, anticipating needs, and mastering proactivity.

Rising to Leadership: Navigating the Path to Leadership – From Peer to Manager

Join us for an insightful fireside chat with Jess Gardiner, Founder and Managing Director of The Assistant Room and Abigail Jones, EA at Spotify as they deep dive into the dynamic realm of transitioning from an assistant role to a leadership position. This engaging conversation include Jess and Abi sharing their experiences and expertise on how to successfully step into a managerial role and lead a team of assistants.

Fireside Chat: The Realities of Being an Assistant in the Tech Industry

Join us for a Fireside Chat featuring Kelsea Lindsey, an esteemed and award-nominated Executive Assistant at the renowned fintech company, Intuit.

Kelsea has dedicated her career to the finance and tech industries, previously serving with distinction at American Express. Her journey from traditional banking to the dynamic world of fintech is a testament to her exceptional skills and resilience.

Masterclass: Crafting an Outstanding Job Application for Personal and Executive Assistants

Join Samantha Woodhouse, a distinguished Managing Consultant at Crone Corkill, who has a wealth of experience in the field and a passion for helping assistants shine in their careers. You will learn the art of creating an incredible job application to secure your next interview as a Personal or Executive Assistant.

During this masterclass, Samantha will share her invaluable insights into the do’s and don’ts of job applications, ensuring your CV stands out in a crowded market.

EA Panel: Mastering Time Management as an Assistant

Ever wonder how the pros juggle it all? Join us for a laid-back panel discussion hosted by Jessica Gardiner, Founder of The Assistant Room, featuring two rockstar EAs – Lou Cowell from Spotify and Aaishah Aubeeluck from Essence Mediacom.

Get ready for some real talk! The panelists bared it all, discussing their own time management hurdles and the creative solutions they’ve discovered along the way. It’s like a virtual coffee chat with your peers, but with a ton of invaluable insights!

Masterclass: How to Work Successfully With Difficult Executives

Drawing from a wealth of real-world encounters, Jess will share practical insights and actionable advice that can transform your professional journey. Discover how to turn obstacles into opportunities, diffuse tensions, and create a harmonious working environment that drives mutual success.

Masterclass: How to Maximise the Use of LinkedIn as an Assistant

LinkedIn can be an incredibly powerful tool as an Assistant which we should be using to it’s full potential to truly maximise our career progression.

Join Founder & CEO of The Assistant Room, Jessica Gardiner as she runs you through this Masterclass on how to create impact when using LinkedIn

EA & CEO Panel: The Power of Partnership

Join us as we kick off our brand new series of CEO & EA panel events ‘The Power of Partnership’.

Each month we will be speaking with a new EA/PA and their boss to learn what it takes to achieve a powerful, meaningful and successful professional partnership.

VA Panel: Life as a Virtual Assistant and How to Establish Your Career

As an assistant, do you regularly think about how you could make things more effective? More efficient? Do you wonder how to get your colleagues on board with new ways of working? Join our Founder Jessica Gardiner as she interviews EA Abigail Jones from Meta on how she implements and sustains new processes in the workplace.

EA Panel: How to Implement & Sustain New Processes at Work

As an assistant, do you regularly think about how you could make things more effective? More efficient? Do you wonder how to get your colleagues on board with new ways of working? Join our Founder Jessica Gardiner as she interviews EA Abigail Jones from Meta on how she implements and sustains new processes in the workplace.

Masterclass: How to Cope with Anxiety and Burnout as an Assistant

Do you struggle with anxiety in the workplace? Are you constantly worried about saying or doing something ‘wrong’? Does the fear of the unknown stop you from taking on new opportunities or challenges that you know will benefit you and your career in the long run? You are not alone!!

EA Panel: Adapting to Modern Life as an Executive Assistant

Join us as we discuss how we are coping with adapting to the new working way following the Covid-19 pandemic. We will be chatting about adapting to all of the new changes from event planning whilst working remotely to how to best communicate with your Exec now you have less face to face time.

Colleagues Unite: Supporting Our Colleagues Through The Menopause

In this recording we speak to two incredible panellists who have either transitioned through Menopause or are dealing the with realities of it now – all whilst working in high pressured roles. It’s a brutally honest and open conversation about how the Menopause changes your day to day life, how we can overcome the stigma of Menopause within the workplace, how to have the difficult conversations with your boss when you are struggling and how we can all become more aware of the impact of Menopause and how we can support our colleagues.

How to Become a Brilliant Public Speaker

In this workshop you’ll learn effective strategies to assess your systems and processes, identify time-wasting bottlenecks that are slowing you down and help you put an effective, streamlined workflow in place.

Exec Panel Discussion: What Makes Great Assistants Great?

Rewatch the unfiltered panel discussion with two very special Executives who discuss the key skills that have made their previous Executive Assistants the best at what they do. Find out what is memorable, what has worked and how to build the best relationship possible with your Exec.

Strategic Problem Solving and Decision Making

In this masterclass you’ll learn how to overcome the common problems business support professionals are faced with, the different problem solving styles and where you sit within those areas, how to include all problem solving styles to work effectively and strategically and more.

How to Become a Mentor and How to Identify Your Own Mentors for Career Success

The magic and reality of mentoring is that the benefits of a mentor can be felt by everyone and are especially useful when trying to make the decisions that are right for you and your career. But how do you choose the right mentor for you and where do you even begin with the conversation? Watch this masterclass to find out.

How to Set and Maintain Strong Professional Boundaries

Find it difficult to push back and say no? The good news is that it’s never too late to turn over a new leaf and transition into a new you with strong boundaries and the ability to maintain them even when faced with the most difficult of people.

Building Resilience for Ultimate Success

Managing difficult people in demanding and fast paced environments where your contribution is not always recognised for its true value means that you need to be resilient in ways that others will never have to experience.

How to Develop Your Strategic Mindset

In this class you will learn how to develop your strategic mindset as a Personal or Executive Assistant. You’ll learn how to introduce a SWOT analysis to build a strategy for short and long term success, the detail you need ti implement your strategy and how to monitor the results of your hard work.

How to Contribute Confidently in Meetings

Acting with confidence as an assistant is crucial to career success.
In this session you will learn the many faces of confidence, the anatomy of the meeting and how to deal with the aftermath

How to Network Online and Offline Like a Pro

In this masterclass we will learn the common misconceptions around networking and how putting yourself out there doesn’t need to be scary, the many benefits of networking and how to network successfully online and in-person.

Mental Health: Transitioning After COVID-19

Throughout this masterclass we will be digging into the true impact of COVID-19 on the role of assistants around the world, the crucial part that leadership must take in prioritising the conversation and why it’s important that they tell their own stories of how they have adapted throughout this time.

How to Stay Focused When Sh*t Hits the Executive Fan

In this class you will learn what to do when the sh*t really does hit the fan. You’ll learn how fight vs flight effects assistants, how to develop your critical thinking and good judgement and how to learn from difficult situations once you have handled them effectively.